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FREQUENTLY ASKED QUESTIONS

On request, the resort and the booking centre can arrange taxi transfers provided by local operators. This service is subject to a charge. You will need to provide the airport, date and time of arrival, flight number and your mobile phone number. The driver will meet you at the airport and take you directly to the resort.

The nearest railway station is in Latisana, about 20 km from Lignano; from there you can reach the resort town by bus or taxi.
The nearest airports are Treviso – A. Canova (80 km), Venice – Marco Polo (90 km) and Trieste - Ronchi dei Legionari (50 km).
Details on how to reach us: Where we are

Houseboat availability can be checked online at www.marinazzurraresort.com
You can also contact the booking centre by phone on +39 0431 430144 or by e-mail at hotel@etgroup.info to receive a quote.

To confirm your booking we ask for a deposit of 20% of the total amount, which can be paid by bank transfer or online by credit card.
Once the deposit has been registered, you will receive your booking confirmation by e-mail.
If you book our non-refundable rate, payment of the full amount will be required.

Of course. Marina Azzurra Resort always accepts pre-bookings for the following year, including non-binding ones, so that we can guarantee you our best offers and Advance Booking rates during the applicable periods.

By contacting the booking centre (tel. +39 0431 430144, e-mail hotel@etgroup.info) you can purchase a value voucher or a voucher for an entire stay.
Once the requested amount has been registered, we will send you your gift voucher by e-mail: we therefore recommend contacting us in good time, as the voucher is not issued at the same time as payment.

  • Cancellation up to 21 days before arrival: the deposit can be converted into a voucher for a booking within the current year or, at the latest, within the following year.
  • From 20 days before arrival up to no-show: the deposit is forfeited.
  • Early departures: payment of the total amount, less any meals not taken.
  • If you book our non-refundable rate, please note that no voucher will be issued for the amount paid and, in the event of early departure, there are no refunds for meals not taken.

All houseboats are “non-smoking”, as smoking is not permitted on board.
There are plenty of green areas where smoking is allowed.

We always do our best to meet our Guests’ requests.
We will be happy to take note of all your requests, although we cannot guarantee them either in writing or verbally.

Places at the pool cannot be booked.

You can settle the bill for your stay at check-in, at check-out or on the evening before your departure day.
We accept credit cards (Visa & Mastercard), debit cards and cash.

The resort is not suitable for guests with significant mobility issues, as all houseboats are set over two levels and do not have bathrooms equipped for guests with disabilities.

Times can be arranged with reception and are granted subject to accommodation availability.

It is not possible to book a front-row beach umbrella.

The resort enjoys a beautiful location surrounded by greenery, about 2,500 metres from the beach of Lignano Riviera.
The centre of Lignano Pineta is about 4 km from the resort and the centre of Lignano Sabbiadoro about 7 km.

The reserved beach places are in Lignano Riviera, about 2.5 km away.
You receive the beach voucher at reception, and the beach section is easily reached by bicycle.

  • Check-in: from 4:00 pm
  • Check-out: by 10:00 am

If you arrive in the morning and your accommodation is already ready, you can check in and move into your houseboat straight away.
Otherwise, you can park your car and enjoy the pool area.

The resort enjoys a beautiful location surrounded by greenery, about 2,500 metres from the beach of Lignano Riviera.
The centre of Lignano Pineta is about 4 km from the resort and the centre of Lignano Sabbiadoro about 7 km.

The resort has unattended car parks, so there is no need to book a parking space.

Paid charging points are available to guests within the resort.


The accommodation units are equipped with a microwave, a German-style filter coffee maker and a pod espresso machine. Coffee pods can be purchased at the resort.

Of course, for more information: Sport

Guests of Marina Azzurra Resort can rent 5-seater electric boats or kayaks to get around and explore the surrounding area.
From the resort you can sail along the river, discover the inland canals and reach the lagoons of Bibione and Marano.
For more information: Electric boats

Thanks to our partnership with “Armonia Viaggi”, the resort offers a wide range of excursions that can be booked directly at reception or on the website: www.armoniaviaggi.it.
Various self-guided trips into the hinterland are also suggested; further details are available at reception.

Wi-Fi is free of charge. Further login details are provided by reception.

The resort features a large 450 m² swimming pool park.
The adult pool is up to 130 cm deep, the children’s pool with water games is 20 to 50 cm deep and the hot tub is 90 cm deep.

Pool towels are provided directly in your houseboat.

You can use the coin-operated laundry at the resort. This service is subject to a charge.

Through the resort or the booking centre. The resort will provide you with the Green Fee voucher and, thanks to an agreement with the Golf Club, you will receive a discount on the Green Fee.

Pushchairs can be provided on request, subject to availability. Please request one when booking

Of course, on request, free of charge and subject to availability. Please request them when booking

Pets are allowed (1 pet per accommodation unit). For more information: Four-legged friends

Of course, you can use the tennis court, basketball court, five-a-side football pitch and bocce court with your own equipment or with equipment provided by reception.

The houseboats are firmly moored to the jetty and cannot be used to sail the Tagliamento river.
Small electric boats are available for hire, with which guests can sail on the Tagliamento river.

Swimming in the Tagliamento river is not permitted.

It is not possible to bring and use your own boat; for mooring your own boat, we recommend contacting the marinas of Lignano and Bibione.

You can have a barbecue in the equipped barbecue areas.
To rent the barbecue area and the necessary equipment, please ask at reception.

  • Breakfast: 7:30-10:00
  • Dinner: 19:00-20:30

Meals are served on board the Marina Azzurra Resort restaurant ship, Emerald River.
The Management reserves the right to serve meals at another resort of the Group.

The required dress code is smart casual. Beach/pool wear is not permitted.

At the restaurant, meals are served as a buffet; if necessary, or in low season when there are fewer guests, the management reserves the right to serve meals à la carte or at another hotel of the group.
You can also choose the delivery service and enjoy a dinner prepared by our restaurant in the peace and quiet of your own accommodation.

Yes, additional meals can be purchased at reception.

The resort kitchen will do everything possible to meet our Guests’ dietary requirements.
We kindly ask you to mention your requests when booking and at check-in.

You can ask the restaurant maître d’ to have your little ones’ baby food warmed up.

The sun deck of the “Emerald River” restaurant boat features a lounge bar, while the pool area has a kiosk with a mini market.

Of course, our Sky Bar Emerald River is open to the public.

Treatments and massages can be booked by calling +39 0431 441200 or directly at the resort reception.
Please remember that our guests receive a 10% discount on the price of various massages and treatments.

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